Mike Byer Auto & Truck Repair

Reviews about Mike Byer Auto & Truck Repair

• Larry Weiss

  Sep, 03 2018
  ★ ★ ★ ★ ★
  An excellent example of a solid local and trusted shop. I've gone there several times and driven away feeling that what I asked for was done properly and at a reasonable cost. Reliability is worth a lot to me and I've not been let down.
• Mark Worthen

  Jun, 13 2018
  ★ ★ ★ ★ ★
  I have been a customer for nearly six years, and I have always been very pleased with the service I received at Mike Byer Auto. Things I particularly like: 1) I can trust them. Early on, I sought second opinions from family and friends who possess auto mechanic expertise, and they always said that what Mike Byer Auto recommended, or the service they performed, made very good sense, and that they clearly did not try to "pad the profits" by recommending unnecessary services. 2) They cost less than competitors. I also got estimates from other auto mechanic shops in Asheville for some of the problems I was having with my car, and Mike Beyer Auto always had the lowest prices. 3) They usually have a 'loaner car' available, especially when I would schedule an appointment. 4) They worked doggedly to figure out causes of complicated problems, often charging less than they could, considering the number of hours they put in. They like solving problems and won't give up until they determine a solution! 5) At the same time, they will promptly acknowledge if a problem is outside their scope of experience and expertise, and recommend a specialist. 6) The staff are universally polite, courteous, and informative. 7) They don't offer some of the glitzy, fancy schmancy 'look and feel' you see at some of the car dealers, but then again, they charge *much less* than the dealers. If you want to be treated like you walk on water, and go to a glitzy auto shop, see a dealer and pay a lot more. If you want a good old fashion auto mechanic shop, where the staff are smart and work hard, but are also easy-going and down-to-earth, I highly recommend Mike Byer Auto & Truck Repair.

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